employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Salary - Customer Service Associate (CSA) Firstsource Solutions Employee Review

1.0
21 Nov 2023
Recommend
CEO approval
Business outlook

Pros

None at all the place was crap

Cons

Everything and anything, place was awful

avatar
Firstsource Solutions Response
2y
We're disappointed to hear that your experience working at our Derry site was not a positive one. We take all feedback seriously and would appreciate it if you could provide us with more details about your concerns. We understand that there may have been challenges during your time with us, and we would like to learn more about how we can improve our processes and procedures. Please feel free to reach out to us directly so that we can better understand your experience and take steps to address any issues that may have arisen. We are committed to creating a positive work environment for all our employees and will work to improve based on your feedback.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All