I loved working with Sitel, and I wish I still did. - Customer Service Representative Foundever Employee Review

5.0
25 Jul 2012
Recommend
CEO approval
Business outlook

Pros

The staff at Sitel is very friendly, professional and above all else helpful. They are very patient with their customers and make sure that the customers are fully informed about everything and are also fully satisfied.

Cons

In all honesty, I would have liked it if Sitel offered employees a longer lunch break as well as more overtime hours if employees needed those hours.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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