It’s a great company. - Customer Service GNAME Employee Review

Tea break benefits weekly. Fellow colleagues were quite friendly.

China management style and hearing from other departments, the big boss does not value your work life balance and often asks you to join meetings online while you are on leave or sick. Heard of an incident that the boss called someone into his room for a meeting just because he caught the person leaving on time. Extremely small SME with barely any structure, learning opportunities or growth in the company.

-The team on the ground is genuinely supportive and gets each other through the day -You do learn how to handle pressure and difficult customers -The experience builds resilience, whether you want it or not

-Working here slowly feels less like a job and more like endurance. -Targets are constantly pushed higher, but the support to reach them does not match the expectations -Management is often quick to question performance, but less involved in understanding the real challenges on the ground -Feedback from staff does not seem to lead to meaningful changes -Processes are not stable, and frequent changes create confusion instead of improvement -Effort is not really recognized — only results matter, regardless of the conditions -Workload can feel heavy and unbalanced, especially during peak periods -Staff turnover speaks for itself — experienced people tend not to stay