1. "Great Culture & Values in Customer Service department"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service in Hammersmith, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods for more than 3 years

    Pros

    Flexible Shifts Office Environment within Retail Supportive Colleagues & Leaders Great Culture and Kind Management Live & Breathe the Brand Values Consistent change for the better Passionate & Empathetic Team Excellent opportunities to progress

    Cons

    HQ building a little dated and in need of some updating such as in house hot Food and Drink facilities.

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    Harrods2020-02-24
  1. "Professional and Warm"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Replenishment Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time for less than a year

    Pros

    Colleagues are friendly and supportive Quality career prospects Lots of training Freedom to move departments Discount is great Great environment to work in Brilliant Induction and hiring process Proud to work for the Brand

    Cons

    None that I have experienced

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    Harrods2019-07-17
  2. "Turned into physical manual labor job..in left and lost luggage"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Boston, MA
    Doesn't Recommend

    I worked at Harrods for more than 5 years

    Pros

    Prestigious Retail environment. ..employee discounts..some perks/ benefits

    Cons

    Lack of honest communication between employees and management

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    Harrods2019-08-06

    Harrods Response

    August 29, 2019Retail Director

    Hello, thanks for taking the time to leave a review. Please let us talk with you to understand more about your time with us. You can contact me at Laura.Brown@harrods.com.

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