Hotjar - A great company that listens to and implements feedback | Glassdoor.co.uk

Employee Review

Employee Review

"A great company that listens to and implements feedback"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Full Stack Developer in Newcastle, England
Current Employee - Full Stack Developer in Newcastle, England
Recommends
Positive Outlook
Approves of CEO

I have been working at Hotjar full-time (Less than a year)

Pros

Hotjar really listen to feedback and implement it to improve the company. This isn't just the leadership either; it genuinely feels like everyone in the company will take suggestions on board and see how we can make the company better for our customers and the rest of the team.

The company puts a lot of effort into supporting working remotely.

Because working remotely is a core part of who we are, Hotjar doesn't reduce pay or other perks.

I talk to my colleagues more as a remote worker than I ever did while working in an office!

Cons

While having the freedom to sort your own expenses is good, the process for tracking it takes some getting used to at first. You'll definitely need to put it in your calendar as a weekly process!

Advice to Management

Keep learning, keep taking on feedback and keep doing a great job!

Other Employee Reviews

Other Employee Reviews

  1. "Exciting company, wonderful people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Hero Engineer in London, England
    Current Contractor - Hero Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar as a contractor (More than a year)

    Pros

    People really love the product.
    The team are all incredible. Highly skilled and passionate.
    Hotjar invests in people, and really care about your well being.
    It's 100% remote, which sounds daunting but is actually really great.
    Nothing is 'set in stone', when you give feedback it feels like it's really taken on board

    Cons

    Doing all your meetings on video calls means sometimes they get derailed, or drag a bit.

    Advice to Management

    Encourage cross-team collaboration, maybe through more cross-team projects. Also, keep being awesome 😊

    Hotjar Response

    26 Oct 2017 – VP of Operations

    Fantastic feedback, thanks so much. Good point about the cross-team collaboration. We're looking to leverage our Tribes more in the near future in order to foster more of this. Your feedback helps to... More


  2. Helpful (3)

    "Best job and company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time (More than a year)

    Pros

    Great people make the difference in any job. Everyone works hard and the company encourages us to take down time with generous vacation time and bonuses throughout the year. Lots of opportunity to grow and take on more responsibility.

    Cons

    A bit understaffed currently but only due to massive growth and the hiring teams are actively hiring. The long recruitment process means that people stay once hired and that they are much better fit than a quick hire.

    Advice to Management

    Keep up the great work!

Discover more reviews about Hotjar.

Work at Hotjar? Share Your Experiences

Hotjar
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or