Hotjar - A great company that listens to and implements feedback | Glassdoor.co.uk
  1. Helpful (2)

    "A great company that listens to and implements feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Stack Developer in Newcastle, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time (Less than a year)

    Pros

    Hotjar really listen to feedback and implement it to improve the company. This isn't just the leadership either; it genuinely feels like everyone in the company will take suggestions on board and see how we can make the company better for our customers and the rest of the team. The company puts a lot of effort into supporting working remotely. Because working remotely is a core part of who we are, Hotjar doesn't...

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    Cons

    While having the freedom to sort your own expenses is good, the process for tracking it takes some getting used to at first. You'll definitely need to put it in your calendar as a weekly process!

    Advice to Management

    Keep learning, keep taking on feedback and keep doing a great job!

    Hotjar2018-10-15

Other Employee Reviews

  1. Helpful (2)

    "Hands down the best company and team I've ever worked with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time (Less than a year)

    Pros

    Where do I even start? This is the happiest, most productive I've ever been at a company. The team is composed of some of the most intelligent people I've ever known and everyone is committed to delivering the highest quality work. The culture is outstanding. I've never worked somewhere where I've felt as much trust as I do from my teammates and leads here at Hotjar. There is zero micro management. I have the...

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    Cons

    None. Absolutely, positively, 100% none. (I would have just said none, but turns out Glassdoor has a 5 word minimum even for the cons section)

    Advice to Management

    Keep it up and thank you!

    Hotjar2018-10-04
  2. Helpful (7)

    "A dream company to work for but know what you're getting into!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotjar full-time for more than a year

    Pros

    * I actually enjoy the work that I get to do every day. Now I'm not some crazy person that LOVES to work and never has bad days, but overall I really do enjoy the work that I get to do and the impact it makes on the company. * And on that note, it is great to actually see how each team's work and individual's work actually influences how Hotjar grows. Everything and every one matters. This is not a place where you...

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    Cons

    * Being based in the US means being a contractor is hard. I pay for my own insurance and contribute to my own retirement, which isn't what I've been used to as a W2. Of course I was aware of this from the very start and in my situation, the compensation and the perks outweigh this negative. * Remote life is not for everyone. It can be lonely, you can get stir crazy, and truly takes dicipline.

    Advice to Management

    Continue to hire smart but also make sure to weed out those that can't keep up. With such a high-velocity company, it only takes a handful of mediocre performers to slow down a whole department.

    Hotjar2018-10-04

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