Cover image for Hotjar
Logo

Hotjar

Engaged Employer

Hotjar

Add a Review

Amazing company that lives by its values - Technical Support Analyst Hotjar Employee Review

    1. 5.0
      18 May 2021
      Technical Support Analyst
      Current Employee, more than 1 year
      Charleston, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Deeply cares about its customers and team members. No politics, egos, or fake people. Incredible benefits/perks. Quality leadership all around great company to work for. Fully remote position.

      Cons

      Most team members juggle a lot of different responsibilities and it can feel overwhelming to keep up with everything. Often feels like there are not enough hours in the day to get everything done.

      6

      Thank you for taking the time to leave a review! It's so nice to see that people are enjoying working at Hotjar! I recognise the point for improvement, the results of our team engagement survey also highlighted this as a theme we need to work on. When workload is overwhelming we ask everyone to talk to their lead. They can support with prioritising, letting things go or getting more resources. Feel free to reach out to me if you need help with this! Emma - emma.atkins@hotjar.com

    Other Employee Reviews

      1. 5.0
        28 Jul 2022
        Account Associate
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        A transparent organization: teams are involved in the decision-making process for all initiatives even the most strategic ones. Feedback is shared on a consistent basis in a constructive way across and within teams. A fully remote organization that lets you manage your workload as you need, gives you a lot of flexibility, and trusts its employees - no micro management!

        Cons

        An organization that is growing fast and constantly innovating which in turn moves too quickly at times, this can create a bit of chaos or confusion internally. But these are the typical growing pains of a successful scale-up organization.

        6
        1. 4.0
          2 Nov 2023
          Anonymous Employee
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Best Perks out there! Home Office, Money to travel etc…

          Cons

          Losing culture by the day.

          1

        Discover more reviews about Hotjar.

        Want the inside scoop on your own company?

        Join your Company Bowl™ for anonymous work chats.

        Popular Conversations

        Interview Tips

        Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

        Senior Resource Manager

        Last Thursday and Friday I interviewed with 2 hiring managers for 2 different companies. Both of them said they’d like me to progress to the next interview and the recruiter would reach out. One company said they wanted a offer out this month so it would be a quick process. I sent thank you emails and references. I haven’t heard from either recruiter. I had the recruiter screening and hiring manager interview just days apart, I thought I’d hear back by now. Thoughts?!

        3
        0 Comments

        Underwriting Support Specialist

        Underwriter 1 commercial line posted salary $45k-75k, I am aiming for at least 65k. No degree or designations, currently p&c licensed with 4 years of insurance. Is my goal too high? How should I go about negotiating my salary?

        1
        0 Comments

        Program Manager

        Just heard that some companies are going to start paying people for their time if they are asking you to do a presentation or something! Does anyone think this will become a thing?

        1
        0 Comments