Amazing company that lives by its values - Technical Support Analyst Hotjar Employee Review
- 5.018 May 2021Technical Support AnalystCurrent Employee, more than 1 yearCharleston, SC
Pros
Deeply cares about its customers and team members. No politics, egos, or fake people. Incredible benefits/perks. Quality leadership all around great company to work for. Fully remote position.
Cons
Most team members juggle a lot of different responsibilities and it can feel overwhelming to keep up with everything. Often feels like there are not enough hours in the day to get everything done.
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Hotjar Response3yThank you for taking the time to leave a review! It's so nice to see that people are enjoying working at Hotjar! I recognise the point for improvement, the results of our team engagement survey also highlighted this as a theme we need to work on. When workload is overwhelming we ask everyone to talk to their lead. They can support with prioritising, letting things go or getting more resources. Feel free to reach out to me if you need help with this! Emma - emma.atkins@hotjar.com
Other Employee Reviews
- 5.028 Jul 2022Account AssociateCurrent Employee
Pros
A transparent organization: teams are involved in the decision-making process for all initiatives even the most strategic ones. Feedback is shared on a consistent basis in a constructive way across and within teams. A fully remote organization that lets you manage your workload as you need, gives you a lot of flexibility, and trusts its employees - no micro management!
Cons
An organization that is growing fast and constantly innovating which in turn moves too quickly at times, this can create a bit of chaos or confusion internally. But these are the typical growing pains of a successful scale-up organization.
6 - 4.02 Nov 2023Anonymous EmployeeCurrent Employee
Pros
Best Perks out there! Home Office, Money to travel etc…
Cons
Losing culture by the day.
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