J D Wetherspoon - Front of House staff | Glassdoor.co.uk
Pros
  • "The pay was good and the discount on food was useful whilst working" (in 51 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 112 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 32 reviews)

Employee Review

Employee Review

"Front of House staff"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Positive Outlook
No opinion of CEO

I worked at J D Wetherspoon full-time

Pros

Staff discount is good, managers were always supportive and understanding, good training

Cons

Not always enough staff on a close shift, making unsociable working hours even worse.

Advice to Management

Ensure evening shifts are properly staffed.

J D Wetherspoon Response

23 Oct 2018 – Senior Recruitment Advisor

Thank you for your feedback, your comments will be discussed further in our weekly meetings.

Other Employee Reviews

Other Employee Reviews

  1. "Your opinion and feedback is useless."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Nottingham, England
    Current Employee - Shift Leader in Nottingham, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    You get to work with a great team of people. Your regulars become part of your family. The training structure is strong.

    Cons

    Very abusive customers on a regular basis. Unsociable hours. Management fob you off and don’t listen to any feedback. Pay does not reflect your job and responsibilities e.g a shift leader does the same job as a duty manager yet big pay difference and benefits.

    Advice to Management

    Please can you actually speak to staff in pub, I think you get lost behind that desk when situations do not personally affect yourself. Help staff more when customers are abusive. Stop using tittles to pay people less when the job role and responsibilities are the same.

    J D Wetherspoon Response

    14 Nov 2018 – Senior Recruitment Advisor

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your area manager or call and speak... More


  2. "Zero hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time

    Pros

    Fun atmosphere
    Employee discount on food

    Cons

    Zero hour contract meant you never knew how many hours you’d work each week

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