J D Wetherspoon - Your opinion and feedback is useless. | Glassdoor.co.uk
  1. Helpful (1)

    "Your opinion and feedback is useless."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Leader in Nottingham, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    You get to work with a great team of people. Your regulars become part of your family. The training structure is strong.

    Cons

    Very abusive customers on a regular basis. Unsociable hours. Management fob you off and don’t listen to any feedback. Pay does not reflect your job and responsibilities e.g a shift leader does the same job as a duty manager yet big pay difference and benefits.

    Advice to Management

    Please can you actually speak to staff in pub, I think you get lost behind that desk when situations do not personally affect yourself. Help staff more when customers are abusive. Stop using tittles to pay people less when the job role and responsibilities are the same.

    J D Wetherspoon2018-11-05

    J D Wetherspoon Response

    November 14, 2018Senior Recruitment Advisor

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your area manager or call and speak with someone in the P&T Department if you think there are improvements to be made ...

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  1. Helpful (6)

    "Business Manager"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at J D Wetherspoon

      Pros

      Great work and co-workers. Challenging, but satisfying way to grow professionally . This job will stretch you! I enjoy the work but wait for the cons.

      Cons

      Management lack of people skills. Although good business acumen, management treats employees like crap. No coaching skills at all.. many have moved on because of treatment.

      Advice to Management

      Get a clue.

      J D Wetherspoon2018-05-15
    • Helpful (6)

      "Horrendous"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Leader in Wakefield, MA
      Doesn't Recommend
      Negative Outlook

      I worked at J D Wetherspoon for more than a year

      Pros

      Gained friendships. Money off food on shift. You're always busy..

      Cons

      Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work. Taxis as I did a lot of late shifts. Management allow bullying to take place. Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all. Promised the world promotion wise and they gave someone else the job that was lined...

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      Advice to Management

      I wouldn't even bother giving advice it's that much of a joke.

      J D Wetherspoon2016-04-11

      J D Wetherspoon Response

      April 18, 2016Recruitment & Training Systems Manager

      Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all as a company, we agree a minimum guaranteed hours when we employ to minimise the fluctuation ...

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