J D Wetherspoon - Hours! | Glassdoor.co.uk
  1. Helpful (2)

    "Hours!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Leader in Leicester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    Career progression Discounts on and off shifts, management fed on shift Online training (although some of the modules are rubbish and take too long) Students can transfer relatively easily during term/holiday time

    Cons

    Every time there is a pay increase there is an overall hours decrease so you get paid more an hour but have to work even harder as there are less staff Seems like somebody is constantly off sick and a shift needs covering Constant pressure to maintain high standards with not enough staff to physically achieve them

    Advice to Management

    Base available hours for pubs on the amount of physical time needed to actually do the job to a high standard, not allocate an amount you want to spend on wages and spread out by number of hours that adds up to. Certain tasks take a set amount of time (cleaning lines, cleaning tables, counting money, then there's serving drinks, pouring a pint takes 15 seconds) People setting the budgets should actually try doing the...

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    J D Wetherspoon2018-11-23

    J D Wetherspoon Response

    November 28, 2018Senior Recruitment Advisor

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are improvements to be made at a pub level.

  1. Helpful (6)

    "Business Manager"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at J D Wetherspoon

      Pros

      Great work and co-workers. Challenging, but satisfying way to grow professionally . This job will stretch you! I enjoy the work but wait for the cons.

      Cons

      Management lack of people skills. Although good business acumen, management treats employees like crap. No coaching skills at all.. many have moved on because of treatment.

      Advice to Management

      Get a clue.

      J D Wetherspoon2018-05-15
    • Helpful (6)

      "Horrendous"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Leader in Wakefield, MA
      Doesn't Recommend
      Negative Outlook

      I worked at J D Wetherspoon for more than a year

      Pros

      Gained friendships. Money off food on shift. You're always busy..

      Cons

      Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work. Taxis as I did a lot of late shifts. Management allow bullying to take place. Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all. Promised the world promotion wise and they gave someone else the job that was lined...

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      Advice to Management

      I wouldn't even bother giving advice it's that much of a joke.

      J D Wetherspoon2016-04-11

      J D Wetherspoon Response

      April 18, 2016Recruitment & Training Systems Manager

      Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all as a company, we agree a minimum guaranteed hours when we employ to minimise the fluctuation ...

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