J D Wetherspoon - Behavior of pub manager is unacceptable | Glassdoor.co.uk
  1. Helpful (1)

    "Behavior of pub manager is unacceptable"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Former Employee - Shift Leader 
    Doesn't Recommend
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for less than a year

    Pros

    Working behind the bar can be fun. monthly bonus

    Cons

    After progressing within less than a year from bar associate to shift manager things just went from bad to worse. The pub manager kept putting me on close shifts (end around 3am) then would expect me to come back at 6am (the same morning) and open the pub;these shifts were on the rota. After about 3 months of this happening I obviously grew sick of it and quit. This prompted the 'Pub Manager' (if you could call her that...

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    Advice to Management

    Higher management (area/regional managers) need to talk to the staff below the pub managers when they come in instead of ignoring them; if there's something wrong you can guarantee an associate or a team leader will tell you stuff that the pub manager won't.

    J D Wetherspoon2019-02-12

    J D Wetherspoon Response

    March 5, 2019Senior Recruitment Advisor

    Thanks for the review. You have raised points which we would like to look into further. Please get in touch so that we can understand more @ PersonnelAdvisors@jdwetherspoon.co.uk

  1. Helpful (6)

    "Business Manager"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at J D Wetherspoon

      Pros

      Great work and co-workers. Challenging, but satisfying way to grow professionally . This job will stretch you! I enjoy the work but wait for the cons.

      Cons

      Management lack of people skills. Although good business acumen, management treats employees like crap. No coaching skills at all.. many have moved on because of treatment.

      Advice to Management

      Get a clue.

      J D Wetherspoon2018-05-15
    • Helpful (6)

      "Horrendous"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Leader in Wakefield, MA
      Doesn't Recommend
      Negative Outlook

      I worked at J D Wetherspoon for more than a year

      Pros

      Gained friendships. Money off food on shift. You're always busy..

      Cons

      Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work. Taxis as I did a lot of late shifts. Management allow bullying to take place. Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all. Promised the world promotion wise and they gave someone else the job that was lined...

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      Advice to Management

      I wouldn't even bother giving advice it's that much of a joke.

      J D Wetherspoon2016-04-11

      J D Wetherspoon Response

      April 18, 2016Recruitment & Training Systems Manager

      Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all as a company, we agree a minimum guaranteed hours when we employ to minimise the fluctuation ...

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