J D Wetherspoon - Customers and management need to show more respect | Glassdoor.co.uk
  1. "Customers and management need to show more respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Kitchen Assistant in London, England
    Doesn't Recommend

    I worked at J D Wetherspoon

    Pros

    It was a job I could get in my local area at the time. An eventual share scheme. Some discount.

    Cons

    There were occasional bonuses base on wether a pub passed its internal inspection or not. Typically it would be 1% off of achieving, the same was said for the London area pubs I worked and the Midlands. The share plan was dreadful, they took them from me when I left?!

    Advice to Management

    Listen to your staff more. Many of them want fixed hours, but the stability isn't provided. Increase their wages, it's a joke, especially when you hear Tim Martin blathering on in your commute's paper about how it's wrong to pay more or wrong to give more hours.

    J D Wetherspoon2016-01-21

    J D Wetherspoon Response

    January 25, 2016Senior Recruitment & Training Manager

    Thanks for the review. We do offer fixed hours contracts for employees if they are requested, and we have recently increased our minimum starting rate to £7, and even higher in some pubs.

  1. Helpful (6)

    "Business Manager"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at J D Wetherspoon

      Pros

      Great work and co-workers. Challenging, but satisfying way to grow professionally . This job will stretch you! I enjoy the work but wait for the cons.

      Cons

      Management lack of people skills. Although good business acumen, management treats employees like crap. No coaching skills at all.. many have moved on because of treatment.

      Advice to Management

      Get a clue.

      J D Wetherspoon2018-05-15
    • Helpful (6)

      "Horrendous"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Leader in Wakefield, MA
      Doesn't Recommend
      Negative Outlook

      I worked at J D Wetherspoon for more than a year

      Pros

      Gained friendships. Money off food on shift. You're always busy..

      Cons

      Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work. Taxis as I did a lot of late shifts. Management allow bullying to take place. Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all. Promised the world promotion wise and they gave someone else the job that was lined...

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      Advice to Management

      I wouldn't even bother giving advice it's that much of a joke.

      J D Wetherspoon2016-04-11

      J D Wetherspoon Response

      April 18, 2016Recruitment & Training Systems Manager

      Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all as a company, we agree a minimum guaranteed hours when we employ to minimise the fluctuation ...

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