Unfair scoring for intern - Guest Service Agent Intern JW Marriott Employee Review

3.0
14 Aug 2024
Recommend
CEO approval
Business outlook

Pros

- they provide a meal (lunch/dinner) even for intern - some of the "superiors" are kind/understanding - several staff want to teach the interns - can do intern for 2 division (get 2 certificates)

Cons

- unfair scoring when it comes to the best trainee (my friend was late several times but they scored it perfect for punctuality, half time of our intern period she only helped with parking ticket but they scored high for most contributions for the hotel) - toxic environment (one duty manager treat you based on if they like you or not, and this is not objective) - they will consider you did a good work if you have longer overtime working hour, not by what you actually did for the guests and hotel

Explore other reviews about JW Marriott

5.0
14 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everybody I worked with here was great.

Cons

The hospitality schedule doesn't work for me anymore.

4.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

great pay for someone who can pick up shifts

Cons

standing on feet all day

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