JetBlue - Customer Service Coordinator | Glassdoor.co.uk
  1. "Customer Service Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Coordinator in Long Island City, NY
    Doesn't Recommend
    Negative Outlook

    I worked at JetBlue full-time for more than 10 years

    Pros

    travel benefits is all that was nice

    Cons

    manager in their system operations center arent professional and favoritism is high.

    Advice to Management

    Train managers on how to speak and treat employees. Dont put the blame on employees all the time and focus more on what went wrong.

    JetBlue2016-06-08
  1. "Great company for flight benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Analyst in Cottonwood Heights, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Decent pay, flight benefits, Jetblue Scholars (which is currently delayed and many are on a waitlist due to budget restraints, and increased interest), good medical coverage with reasonably priced premiums, 401k match + 5% (you contribute 5%, Jetblue contributes 5% to match PLUS an additional 5% = 15% total), benefits such as Healthy Mom and Happy Baby programs along with medical, plus Healthy Rewards dollars to earn...

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    Cons

    Downsides are 24/7 and 365 day operation. Flight benefits are nice, but standby can be stressful and overwhelming. No tuition reimbursement, just JetBlue Scholars which currently has many on a waitlist. Decent pay, though not competitive amongst other companies nearby.

    JetBlue2019-08-21
  2. "Nice"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at JetBlue full-time

    Pros

    Very friendly environment, caring staff

    Cons

    There are no cons from me.

    JetBlue2019-08-21

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