JetBlue - Challenger Brand in Competitive Industry | Glassdoor.co.uk
  1. Helpful (5)

    "Challenger Brand in Competitive Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Project Manager in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    I've never worked at a company quite like this one- culture is very, very, very important here, and it's at the heart of how the company operates. Anyone who enjoys aviation, or working for a challenger brand/disruptor, will love it here. It'll behoove any candidate to have a passion for working in aviation, and be serious about working with the customer in mind. The company is fairly young (19 years old) and still...

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    Cons

    As a whole, my only true qualm is the lack of work-life balance, which takes shape in a few different ways. Most of the work-life balance challenges I've seen are really just centered around the 24/7 criticality of airline operations. Those who work in IT support positions for operational systems should be used to on-call life. IT leadership has recently committed to re-engineering systems and processes to reduce the...

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    Advice to Management

    Install leaders that are ready to live the values, and trust the crewmembers underneath them.

    JetBlue2019-05-14
  1. "Customer services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    I want to learn more about aviation

    Cons

    Good customer services,8 years of experiences

    Advice to Management

    N/A

    JetBlue2019-05-16
  2. Helpful (1)

    "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time for more than 3 years

    Pros

    Flight benefits Fun coworkers Work as much or as little (as long as you maintain min required hours) as you want

    Cons

    Pay sucks, but free flights makeup for it will

    Advice to Management

    In order to reach the legacy airlines, you must make the pay more competitive with them

    JetBlue2019-06-04

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