Kinex - Disgusting company with no morals. Avoid Southampton like the PLAGUE. | Glassdoor.co.uk
  1. Helpful (2)

    "Disgusting company with no morals. Avoid Southampton like the PLAGUE."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telesales in Southampton, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Kinex full-time for less than a year

    Pros

    - Great place to work if you love to feel depressed and sad. - It’s really nice when you work every day for months for a company, make then some good money and they drop you like a bag of crap.

    Cons

    - Constant bickering between management - No excitement about hitting targets / appointments - Shocking morals, will fire you for not making appointments in two days despite having a brilliant track record - Lie to all their staff about progression being available in the company - Higher up threaten to sack people on a daily basis including managers - Don’t accept anyone being sick, you would have to have broken... every bone in your body to have a sick day - Very manipulative when it comes to taking any holiday off - Never get paid the majority of the commission you expect because when people sign their contracts Kinex can’t keep up with their end of the bargain . eg cancellation fees. When you do, their commission scheme is pretty rubbish compared to other telecoms companies - Absolutely foul language which shouldn’t be in a work place used on a daily basis - Management spreading gossip about staff and each other - Short breaks and only 45 minutes for lunch. Also you have to work until 6 when most places have already closed. - Call the same data over and over again - they make a huge deal about “fresh data” but it is just the same old crap printed out again... - VERY high staff turnover - people either quit or are fired within their first week. - Took them TWO MONTHS to send out P45. - For the last hour your managers will scream at you to stand up for ‘power hour’ despite the fact that most places are closed and it is the worst and most depressing hour. - The “yes ladder” on their script makes you sound like a dumb cold caller - Kinex was previously Unicom who were fined 200,000 for lying to customers on the phone ! Yet Kinex still tell employees to lie on the phone. Managers constantly lying about “broadband speeds” as well as prices. - Fire people and then call them in a few weeks / months to ask them to come back!! Honestly.... don’t bother. They’re a sinking ship

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    Advice to Management

    Give your heads a wobble, this is not how you do business and treat human beings. Also, get with the times ie VoIP & cloud - businesses need more than your crappy landlines & broadband.

    Kinex2018-11-06

    Kinex Response

    November 8, 2018Human Resources Manager

    Hi, Thank you for taking the time to leave your review. We are disappointed to hear of your negative experience as a Telesales Rep, as we endeavour to ensure all our representatives have a positive experience when working at Kinex. We are always looking at ways to improve for ...

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  1. "Great company, good earning potential, fantastic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time for more than 3 years

    Pros

    Lovely people, great support from management and really good fun - I actually enjoy coming into work which is very rare in sales! Loads of earning potential and plenty of incentives if you're motivated enough to hit them!

    Cons

    Alot of staff left recently and the office needs filling again to hit full potential!

    Advice to Management

    Let's keep smashing it!

    Kinex2019-09-11
  2. "Telesales role good student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telesales in Birmingham, England

    I worked at Kinex full-time for less than a year

    Pros

    Good money for student Easy job

    Cons

    High pressure to reach targets

    Kinex2019-09-06

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