Kinex - Lying Managers | Glassdoor.co.uk
  1. "Lying Managers"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Sales Representative in Southampton, England
    Doesn't Recommend
    Negative Outlook

    I worked at Kinex full-time

    Pros

    If you are recruited as a self employed sales rep you don't have to go in the office daily to deal with all the fake BS pleasantries. You work according to your scheduled appointments. That's about the only positive.

    Cons

    Managers lie to you from day one at the interview. Hostile environment. I was a self employed sales rep with Kinex for two weeks. They promised 5 appointments daily, but the first day I got only one. The next two days had no appointments, then was lucky if I got two in a day. The in-house sales staff always looked stressed and terrified whenever I went in to drop off contracts because they had a daily quota for appointments and would literally pressure prospects for unqualified appointments, knowing that they didn't want the Kinex service and would not switch. But they would set these worthless appointments anyway just meet their daily quota to keep from getting fired. Clients are lied to about increasing or doubling broadband speeds but soon find themselves locked in a deceitful contract and don't get any part of what was promised. This company is a fraud. They promise the best service and lowest price but the opposite is more accurate. You get sent to worthless appointments on a wild goose chase and end up spending your meagre commission on fuel, in other words you are working for free. Don't take on a self employed role with Kinex especially if you got commitments or a family depending on you, unless you love being exploited. It's not worth your time or energy. The sales manager will lie to you constantly and tell you how bad the prospects want to switch only to get to the appointment to realise that they have no interest in it. The prospects only agree to appointments because they feel that is the only way to stop the I left this job quickly because I could see SCAM at every turn and in every conversation. But don't believe a word that I just said here, Go ahead and see for yourself. It would be a revelation. lol.

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    Kinex2019-05-08

    Kinex Response

    May 10, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave your review. We are disappointed to hear of your negative experience whilst working with Kinex, as we endeavour to ensure all of our representatives have a positive experience selling our products. We would like to confirm all of our appointments are qualified and calls are recorded and monitored to ensure they adhere to strict guidelines. We encourage you to contact our HR department (HR@Kinex.co.uk) to confirm which region you worked in and to provide greater details on the issues raised. We would like to take this opportunity to thank you for your hard work and wish you every success in the future.

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  1. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time

    Pros

    Good place to work with good people. A good company with fair targets to hit to make commission.

    Cons

    No computers to email customers

    Kinex2020-02-13
  2. "Great place to work if you are good on the phone!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - TELESALES Representative in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time for more than a year

    Pros

    Fun and games every day, fantastic manager who genuinely cares about his staff. Good basic pay with realistic targets and generous commission structure.

    Cons

    No facilities on site (it’s in Leeds city centre so not too bad)

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    Kinex2020-02-12

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