TOXIC - reposting because my last one got deleted - Anonymous employee Lane7 Employee Review

1.0
9 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None that I can think of. If I could've left zero stars I would've.

Cons

The COO is the biggest problem in the business, bad mouths staff past and present to new recruits and calls it 'transparency', his lack of commercial acumen is terrifying, given his position in the company. His mentality is incredibly backward, again the antithesis of the 'forward thinking/tech led' company they position themselves as. He is a yes man who will think nothing of totally moving the goal posts and when you call him out on it, gaslights you, in the same email thread that he has said yes?! The owner is actually a nice guy, but the entire company is run on whether or not he likes something, not the customers or profitability - which given their plans for scaling, is an interesting strategy... The CFO is an incredibly unpleasant individual, bully, dinosaur and very misogynistic. The three men above, make up the board... They are obsessed with the fact their sites are premium - they're sadly mistaken. They pay all site staff minimum wage and don't offer service charge. READ your contract and push back on anything you feel uncomfortable with. Make sure your job description is fit for purpose. Make sure both of the above match the job ad, they're masters of changing key things - such as place of work/hybrid or not There's no benefits, because ultimately they don't care about their employees. There is steps being made to become more outwardly attractive to new recruits, but none of it is enough and it's a tick box exercise. Join a union - you'll need it.

Explore other reviews about Lane7

3.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fun and energetic workplace with great perks. Employees can enjoy free or discounted games across different locations, which makes it a really social and engaging environment. It’s a good place if you enjoy hospitality and a lively atmosphere.

Cons

Employee treatment could be improved. There is a heavy management structure, and decision-making can feel overly controlled at times. Growth opportunities aren’t always clear, and internal progression can get lost in the hierarchy. There can also be a lack of coordination between teams. Cost-cutting measures are noticeable — incentives have been reduced, pay can feel tight, and despite being a hospitality role, tips are not provided.

1
3.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team to work with and typically lively environment

Cons

Discipline tends to be one sided

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