LateRooms.com - Continuous improvement culture and staff engagement focus | Glassdoor.co.uk
  1. "Continuous improvement culture and staff engagement focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LateRooms.com full-time for more than 5 years

    Pros

    The people are always the focus at Laterooms and have been since I started. The team work is fantastic and the opportunities for challenge and growth among staff is like nowhere I have ever worked before. There are challenges like with every changing business but the open and honest culture allows people to talk through the issues and try to work them through without fear of reproach or judgement which is refreshing....

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    Cons

    Things tend to take time at Laterooms when business wide change is required it would be good to see the organisation as a whole be more agile to deliver internal changes at pace. Senior people need to get out of the shrinking mindset - the organisation structure had to change to move forwards and build a new product. That product is now live and we need to shift the mentality of cost cutting and trimming down to support...

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    Advice to Management

    Keep listening to your people. Continue to drive the appreciation culture across the business. Aim to become a market leader for staff wellbeing and benefits - it’s not just the salary that people consider for jobs nowadays. Change your mindset to one of growth now - ahead of the curve. Appreciate the challenges of running teams and technology too lean for too long - systems and applications need TLC too stagnation leads...

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    LateRooms.com2019-06-11

    LateRooms.com Response

    July 5, 2019HR Assistant

    Thank you for your valuable feedback, we are happy to hear your positive thoughts on our culture and the opportunity you have had to be a apart of our exciting transformation to a B2B proposition. The business works hard to ensure that the benefits it offers, rightly awards our employees ...

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Other Employee Reviews

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at LateRooms.com full-time for more than a year

    Pros

    Good work life balance, management easy to talk to

    Cons

    nothing really, all just fine.

    Advice to Management

    none

    LateRooms.com2019-07-10
  2. "Hoping everything works out ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Analyst in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at LateRooms.com full-time for more than 5 years

    Pros

    The majority of the people are hard working, friendly and will genuinely help you out and make you feel welcome. I worked at LR for many years and count a lot of colleagues as friends. The office location is good and near enough to transport and places to eat. The company benefits recently got improved, including holidays and staff vouchers. Working hours are relatively flexible depending on your manager. Moving jobs/positions...

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    Cons

    The salary is truly awful compared to the average in the area. Bad vibes in the Manchester office which all seem to centre around one specific staff member. No one seems to believe in the product. No one knows what the target audience is and the relevent teams don't appear to be given any resources to properly research who the product is aimed at. People losing faith in the company following on from recent news articles...

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    Advice to Management

    I'd implore senior staff or HR to do something about the attitudes of some of the management teams. Most of the managers are exceptional but some are really ruining the morale. Not to mention that it's very upsetting seeing fellow colleagues literally getting shouted at. There are better ways to talk to people, like taking them to one side etc, not loudly and in front of peers.

    LateRooms.com2019-07-13

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