You'll gain experience but lose your life - Store Manager Lush Employee Review

3.0
23 Jan 2016
Recommend
CEO approval
Business outlook

Pros

- 50% staff discount - Complimentary spa treatments once you pass your probation - Regular training sessions - Positive ethics & values - Great bonus scheme

Cons

- No support from higher up - Normal to be working 50+ hours a week - Lush enables/fosters a culture where absences amongst staff don't require any consequences. This leads to higher absence levels and affects store performance and Management morale.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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