Better direction needed - Anonymous employee MAPFRE Insurance Employee Review

Upper management is too worried about what Madrid wants and not enough about what the US division needs. This is impacting front lines staff and middle management as it isn't clear which direction the company is going. For instance: Spain pushes for growth and we respond by offering unprofitable products in unprofitable states on an unmanageable platform. But, it's growth. Meanwhile the core of the business in Massachusetts is decaying. This cannot go on indefinitely.