Customer support, building relationship. Customer Feedback. Solving problem - Anonymous employee Mary Kay Employee Review

4.0
15 Jun 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Adequate salary, enough democratic management, strong corporate culture, respectful communication, health insurance, good quality product, enough high standard of customer service, the company care of employee health, good condition of work, comfortable office, good corporate and team building events.

Cons

No clear strategy of company, weak management on location, dismissal of employees, not well-defined communication between departments. Last years the situation abruptly has changed on bad side. Some situations and some decisions made worse the relationship with employees and customers. This situation created the crisis and forced many high qualified employees to leave company. Large volume of work, many stressful situations.

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5.0
25 Mar 2026
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CEO approval
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Pros

Best work place culture I have ever seen!

Cons

I have no major cons.

3.0
3 Jun 2026
Recommend
CEO approval
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Pros

great discounts, off on weekends

Cons

terrible management, favoritism, no room to grow

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