Passive Aggressive attacks & Bullying culture is encouraged - Helpline Consultant Mercer Employee Review

2.0
22 May 2023
Recommend
CEO approval
Business outlook

Pros

The initial trainers come with a good knowledge base.

Cons

Management are cold, disengaged & will initially fool most people into thinking they are supported. Quickly the negative company culture is obvious. I have been routinely ignored, bullied, had my physical appearance made a joke of and intentionally left without guidance. It seems company preference is to push staff towards handing in a resignation rather than the termination of staff contracts.

Explore other reviews about Mercer

5.0
11 Jan 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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