Merlin Entertainments - A friendly atmosphere with a genuine focus on bringing fun to the guests and team! | Glassdoor.co.uk
  1. "A friendly atmosphere with a genuine focus on bringing fun to the guests and team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merlin Entertainments full-time

    Pros

    Friendly, hard-working colleagues, amazing guest experiences and interactions, a strong culture focused on the health and safety of all guests, staff and creatures.

    Cons

    Front line pay improving each year, could be slightly more competitive.

    Advice to Management

    Keep it up. The company's genuine interest in team members, guests and doing GOOD and bringing FUN to everyone is contagious!

    Merlin Entertainments2018-06-26
  1. "A company built on fun with awesome opportunities to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Talent & Development in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merlin Entertainments full-time

    Pros

    Fantastic opportunity to grow quickly in this fast-paced company. Everyone actively demonstrates a passion for delivering memorable experiences. A 'fun' culture permeates all levels and divisions of the organization. Strong learning & development offering internally, plus support for completing your studies at school and college. Great, competitive benefits in the US, and nice perks including free tickets! Very active in sustainability efforts, plus ample opportunity to get involved in the two charities Merlin supports - Merlin's Magic Wand and SEA LIFE Trust.

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    Cons

    A company this size, growing at this pace, means you have to be ready to jump in from day 1. There's lots of change which can unsettle some and being so guest-focused means smaller support teams 'behind-the-scenes' than you might expect (makes for great, varied, impactful job roles though!)

    Merlin Entertainments2019-08-13
  2. "Decent entry level job, nothing much besides that"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Associate in Carlsbad, CA
    Neutral Outlook
    No Opinion of CEO

    I have been working at Merlin Entertainments part-time for more than 5 years

    Pros

    Free tickets to Merlin Company attractions, sometimes free food, very flexible schedule, generally friendly coworkers and atmosphere

    Cons

    Very difficult to move up/limited career opportunities, company is constantly cutting corners, often repetitive work, angry customers due to company policies

    Advice to Management

    Stop cutting corners to save money and invest in your good workers. Also be more willing to train and promote good employees.

    Merlin Entertainments2019-11-22

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