chaotic and mixed experiences with leadership - Enterprise Customer Success Manager Miro Employee Review

3.0
31 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Good pay and bonus, get to work with talented people

Cons

Constant structural changes and book of business changes all the time, and is not always aligned with sales counterparts

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Miro Response
1y
Hi there, Thanks for taking the time to leave your feedback. We acknowledge your concerns regarding the frequency of structural changes and strategic direction. The past year has been marked by rapid shifts in market conditions, necessitating agile responses from our team. While we strive to make the best decisions, we don't always get it right, and we see the need to continue iterating. Your agility and dedication during this period of change are greatly appreciated. Thank you again for sharing your thoughts. We're committed to continuous improvement and making Miro a great place to work for everyone. Ben Craig - Chief of Staff

Explore other reviews about Miro

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I just started at Miro this week and I have had a very good experience. All the people whom I have met from the interview process through other employees in the onboarding process have been genuinely curious and helpful. The company culture really shines through the employees and that's something to appreciate, especially considering I have yet to go into the office. The benefits are great and the deductions are very reasonable. The company invests a lot into their employees. They have fun Slack channels and provide many tools and resources to help employees be more efficient at work. Miro is an AI first company that's way ahead of the AI revolution when compared to my previous employer. Hybrid working schedule with free food at the office and a gym.

Cons

The pre-onboarding process was quite long. My first interview was back in October of last year and my first day was in February. Self relocation only, although worth it in my opinion.

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good company culture, nice office space, flexible time off

Cons

lack of directions product is always changing weak leadership employee compensation is changing- more expectations and making it harder for us to make money

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