Employee Review

  1. 1.0
    Current Employee, less than 1 year

    Worst decision of my life

    Jan 4, 2022 - Customer Operations Specialist in Cardiff, Wales
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Only the equipment and the learning budget

    Cons

    They proud themselves to be transparent but they’re not, they will not tell you what you need to do to increase your salary this will also not go up in the first six months because you’re on probation for 3 (even if you hit the targets) why? No reason because if you want to change and be a Sc then yes you can!and you can have your salary increased please make it make sense? Also be warned you will climb ONLY if you’re active on slack! If you don’t care about this app that looks like a “social media” then you’re a no body. They say that they’re inclusive but they’re not! People will ask you if you are understanding everything (if you’re foreign) even tho you have more education then them 😂 I honestly feel regret every single day of my life for leaving my previous job. Oh also if you change your job role within a badge then your salary will stay the same even if you have more work to do and you’re essentially an expert now. They will allocate holidays and they want you to book your holidays for the next year in advance as if I know what I’m going to do in 6 months 😂 it’s honestly ridiculous, also if you are Sick they will make up a whole meeting and threat to fire you they don’t care if you have covid or you are about to collapse. The training is awful I have never seen such a poor training in a company they will literally throw you in the dark and expect you to know everything, they have this thing called self guided chat and if you dare to ask for help from your coach they they will be rude and tell you that we’re on self guided chat right now but also they expect you to give the correct info to the poor customer. Can’t wait to find a new job and leave this place.

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    11 people found this review helpful
  1. 5.0
    Current Employee

    Great Place

    Apr 24, 2022 - Financial Crime Analyst in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Job cared for team - Provided right tools to effectively do position - Great team

    Cons

    - There were times where it could be incredibly stressful

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  2. 5.0
    Current Employee, less than 1 year

    Awesome place, people & benefits!

    Feb 8, 2022 - Customer Operations in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The whole team is truly a family who care support and nature each other. The benefits are second to none too.

    Cons

    I haven't found any yet.

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