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O'Reilly Auto Parts

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It’s good - Retail Service Specialist O'Reilly Auto Parts Employee Review

4.0
4 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits enrollment availability, free life insurance, good team and great employee discount, easy to move up in the company, paid holiday and good PTO, commission

Cons

Starting wage is low around 11-12 an hour, most positions have random shift hours, hit or miss on good managers, have to deal with a lot of difficult customers, have to have extensive automotive knowledge for all retail and commercial positions (except driver (21+), merchandiser, stocker, or dispatch)

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O'Reilly Auto Parts Response
1y
Thanks for sharing your feedback. We're really happy to hear that you've had a positive experience with Team O'Reilly!

Explore other reviews about O'Reilly Auto Parts

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good times bad pay okay job

Cons

Bad pay worse management bad customers

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The catalog system is easy to use and technology wise they are pretty up to date, very simple and convenient

Cons

The hours suck, the pay sucks. The company only cares about profit it’s no different from autozone, they are able to sell parts for less compared to Napa because they pay the employees barely above minimum, they don’t like giving raises no matter how hard your work you have to basically be a store manager or higher to get a good pay. They open more stores to make more profit and keep employees at the bare minimum. It sucks working there I think if your ISS, which is wholesale, you can make decent money with that because they give a bigger bonus from the amount of sales you make plus less responsibility and better hours but thats if a position opens up and you’ll probably be there 4 plus years until you can get that position unless you’re lucky and one opens up in the area.

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