O2 - Good Career Move | Glassdoor.co.uk

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There are newer employer reviews for O2

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"Good Career Move"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England
Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England
Recommends
Neutral Outlook
No opinion of CEO

I worked at O2 full-time (More than 10 years)

Pros

The people in O2 demonstrate a ot of commitment to the customer

Cons

Slow to change and beauroctratic processes

Advice to Management

Make things frictionless

O2 Response

2 Oct 2017 – Resourcing Consultant

Thanks for the review - we really do appreciate hearing from you. At o2 we are all about putting the customer at the heart of everything that we do so to hear that you feel that this was one of the... More

Other Employee Reviews for O2

  1. "Not what they say they are..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Leader in London, England
    Former Employee - Store Leader in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at O2 full-time (More than 5 years)

    Pros

    Good employee perks, if you like mobile tech
    Good networking opportunities for employees

    Cons

    Lack of support from regional manager
    Salaries are pathetic compared to the rest of the telecoms retail sector
    Lots of pressure on sales, without appropriate supporting resources (i.e. staff)
    They treat their customers like rubbish, even though they like to make out they're the best (of a bad bunch...)
    Such a tight squeeze on budgets left them to put more pressure on store staff, without any support
    One of their straplines for employees is 'do more with less'.. aka "we will slash your budgets while expecting an ever increasing output"
    Really horrific 'boys club' culture which runs throughout the entire business, but is especially prominent at store Leader/regional leader level (and they wonder why they can't hit their diversity quota...)
    If you're friends with your boss, you'll probably get a promotion. If you work hard, you probably won't.
    There is an unbelievable amount of pretence throughout the company.
    You will hear the phrase 'devils advocate' 10 times a day, and it will drive you mad.
    No work life balance. You are in constant contact and can't switch off.

    Advice to Management

    Start to actually care about your staff. Stop PRETENDING that you actually care.
    Stop being so process driven, and functional, and start treating people like people.

    O2 Response

    2 Nov 2017 – Resourcing Consultant

    First of all thank you for taking the time to leave us a review. We do appreciate your honest feedback and looking at your comments there appears to have been a lot of negatives for you during your... More


  2. "Head of Learning and Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Learning and Development in Slough, Berkshire, South East England, England
    Former Employee - Head of Learning and Development in Slough, Berkshire, South East England, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at O2 full-time (More than 3 years)

    Pros

    Real People focus and development in its people

    Cons

    Lots its way through transformation and lost a lot of good people

    Advice to Management

    Go back to what made you great!

There are newer employer reviews for O2
There are newer employer reviews for O2

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