Strong customer service / number 1 in average $ per transaction / 1 in units per transaction - Store Manager Ocean State Job Lot Employee Review

4.0
18 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Very good to the employees / supports and helps raise money for many charities

Cons

A lot of micromanaging from the upper management

Explore other reviews about Ocean State Job Lot

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You don't experience many of the retail horror stories you would at larger chains. Management was reasonably flexible with scheduling and always took our side during customer disputes. 30% discount nice bonus too (40% on some days)

Cons

None that I can think of

1.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

it is a decent overall gap job, you will be doing every role in the store and if it is dead you will be expected to multitask up front.

Cons

some of the management could be harsh on employees

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