terrible job with decent perks, if you like the clothes - Sales Associate Old Navy Employee Review

1.0
13 Apr 2009
Recommend
CEO approval
Business outlook

Pros

Good employee discount, cool coworkers.

Cons

Management is miserable. They will skip your breaks and break state laws regarding lunches and overtime. They will schedule you until ten and tell you you're not allowed to leave until 11:30. They treat employees like potential criminals and go through your bags when you are leaving for lunch or at the end of your shift to make sure you're not stealing merchandise.

Explore other reviews about Old Navy

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good clean and easy to work met a lot of new people

Cons

The hours where short but not as bad

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All