Pros
Hybrid work flexibility (facility not extended to recent hires). Company provides necessary tools.
Supportive culture, infrastructure, and processes, as validated by 3.9/5 ratings on Glassdoor.
Work-life balance is reasonably good with fixed shifts, occasional overtime for support roles, and good manager support for personal time.
Strong learning curve with exposure to healthcare RCM, cross-functional projects, and training in the latest tech (AI) and analytics.
Good benefits included within compensation such as standard healthcare benefits, other variables, and employee referral programs.
Cons
Below-market compensation with support function salaries ranging below average Bangalore salary.
Salary increments are modest at 6-9% average hikes. Employees tend to switch jobs for 20-30% increases. Only top 10% earn market value salaries.
Office politics exists as expected with any 2,000+ employee organizations.
Support functions get less visibility than client-facing roles.
Pay gap by role and slow progression between levels.
