OpenMarket - Junior Linux Administrator | Glassdoor.co.uk
  1. "Junior Linux Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Job Linux Administrator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenMarket full-time for more than a year

    Pros

    Nice people, friendly environment, good salary

    Cons

    Busy, production environment, once a month outages

    Advice to Management

    At beginning manager on the boat, later manager remotely.

    OpenMarket2017-07-19
  1. "If you get the chance, you should work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accountant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenMarket full-time for more than a year

    Pros

    I loved working at OpenMarket. It was, hands down, the best working experience of my career. I had never heard of it prior to applying and I'm glad I gave it a chance. OM is definitely a technology company (that may be obvious) but unlike the reviews you may have read about the tech behemoths in Seattle, you are more than a number. Here, you have the opportunity to generate value as part of a highly cohesive and... collaborative team, and not just within your own department. The work culture is AWESOME. The benefits are fantastic (PTO, sick time, volunteer hours, etc) and the perks are pretty sweet as well (fully stocked kitchen, regularly scheduled employee events, legitimately useful swag, etc). Above all, the work life balance reigns supreme. While the PTO is not unlimited, it certainly feels that way. Everyone, regardless of seniority or position, is encouraged to take time off work to travel and live their lives outside of work. Plus, you are free to work remotely from your house or wherever you want and no one is standing by to make sure you're working exactly 40 hours. Don't get me wrong, there were plenty of times when I worked long days and I'm sure I wasn't the only one. But it didn't make me angry or resentful; I was happy to be there. I made some great friends during my time and I will miss my teammates.

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    Cons

    The only con I can think of relates to the complete turnover of management in the Finance org. This isn't necessarily a negative (depending on your perspective) but it certainly affects an already small team, from multiple standpoints. Changes in management style coupled with the implementation of new initiatives and expectations, within a short period of time, created an immense sense of pressure on a team where... there are already too few people to perform the work. Not to mention, a company that openly embraces diversity replaced the only two female leaders of the department, with men. A small team that may have been a 50/50 split has now shifted considerably. For me personally, as a woman, this is obviously disappointing but fortunately it hasn't affected my overall opinion of the company, which is generally very good.

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    Advice to Management

    I would guess most people want to write something about Amdocs here because they kind of run the show, depending on the department, so my only real advice on that front would be to simplify the ways that Amdocs is involved in OpenMarket's operations or limit it so it's not as intrusive. I can think of too many instances where Amdocs processes and procedures severely inhibited my ability to accomplish what would... otherwise be an uncomplicated task.

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    OpenMarket2019-12-05
  2. Helpful (2)

    "Beware of the underlining faults"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenMarket full-time for more than 3 years

    Pros

    Pay, flexible vacation, benefits, locations, travel

    Cons

    Incompetent management, metrics, micromanagement,

    Advice to Management

    You should listen to the employees when you ask for advice. Management deflects any comments or requests that are made when asked by employees. This company targets its employees to move their operations overseas for cheaper employees. These employees avoid work and continue to be rewarded whereas the home-based employees are punished and dissuaded for their time and effort. This company doesn't appreciate people... who provide relative feedback who have the experience. Your senior leadership continues to flounder with reactive actions rather than proactive reactions and it's dragging the company down with it. The only reason this company is profitable is due in part of allowing opportunities to be taken from the States and placed elsewhere. You can count on the Support Jobs from persons who don't speak English well and continue to fumble with the job. No one from leadership can explain this job. No one in the current job can do the job or understands how to complete tasks without raising it to the incorrect departments which impacts customer relationships. Great job there Management keep up the good work you're doing. Continuing to flounder in the dark will get you places.

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    OpenMarket2019-11-21

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