Pay NEEDS to be better. We don’t care about pizza! - Customer Success Manager (CSM) OpenText Employee Review

3.0
3 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great team! Awesome managers! Flex ability to work from home. Decent benefits and PTO.

Cons

The pay isn’t competitive, in fact most employees are struggling to get by. Commission is paid after each quarter.

Explore other reviews about OpenText

5.0
5 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

2.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I no longer work there.

Cons

They do not value their employees. I was told to never take more than a week off at a time, or it was proof you were not needed. They do not value their customers. Channels created to allow customer feedback to management were shutdown because management did not want to have to deal with customers upset about product issues caused by their cost cutting.

3
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