Pitney Bowes - Overall, it was a positive experience | Glassdoor.co.uk

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There are newer employer reviews for Pitney Bowes
There are newer employer reviews for Pitney Bowes

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"Overall, it was a positive experience"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Associate in New York, NY (US)
Former Employee - Customer Service Associate in New York, NY (US)
Recommends
Negative Outlook
No opinion of CEO

I worked at Pitney Bowes full-time (More than a year)

Pros

Great opportunity to learn office services from the mailroom out. Good for someone with customer service experience and attitude, but not much training.

Cons

Unclear expeectations, when a site goes, the process from a worker's end can be a bit erratic, off-putting and demoralizing. Insurance is a high cost.

Advice to Management

Clarify processes and expectation, Revisit the cancellation of employee perks that were cancelled. Seek better insurance structure.

Other Employee Reviews for Pitney Bowes

  1. Helpful (1)

    "Was a solid company...going through some tough times"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good customers base....solid cash flow

    Cons

    Way too much outsourcing....tremendous loss of talent recently

    Advice to Management

    Less outsourcing....more innovation


  2. "Employees"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There are many employees who come to Pitney Bowes with the right mind set - to provide for their families and to grow within the company. Individuals who accept the training provided and who listen can turn their experience into a profitable career.

    Cons

    When you function as a sale person, which are a dime a dozen, you focus on yourself and not the needs of the customer. We are looking for consultants who are not trying to make a quick $$$. Unfortunately "professional interviewers" come to PB expecting to be "given" things without working for them. There are challenges within the company that need resolution, but any true professional with business savy would expect that from a company of this caliber.

    Advice to Management

    Listen more to those in the field - they have a better idea of what's needed to take this company to the next level. The ones in the trenches have a better eye view of what customers truly want.


There are newer employer reviews for Pitney Bowes
There are newer employer reviews for Pitney Bowes

See Most Recent

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