Pitney Bowes - Senior Analyst | Glassdoor.co.uk
Pros
  • "Great work-life balance with opportunities in latest technologies" (in 169 reviews)

  • "You work from home when you're not visiting with clients" (in 44 reviews)

Cons

Employee Review

Employee Review

"Senior Analyst"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

Lots of promotions occurring as Transformation growth strategy really starts to take hold.

Cons

The long journey to transform this company into a growth story has weighed on sentiment.

Advice to Management

Internal & external communication needs improvement and is essential to rebuild confidence.

Other Employee Reviews

Other Employee Reviews

  1. Helpful (1)

    "Declining Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pitney Bowes full-time (More than 10 years)

    Pros

    Benefits, time off, base salary, nice office
    Cafeteria a nice perk.

    Cons

    Call center with unrealistic call metrics. If you don't make weekly call metrics you get written up. However by making them we are harassing clients and making them cancel. Goal is also unrealistic for portfolio given. Same concept if you don't make it, you get written up. You are only as valuable as your daily number. Used to be a great company where you felt valued and part of a team and family.

    Advice to Management

    If you want to keep your client base stop harassing the client's with constant calling.


  2. Helpful (2)

    "At PB it's Always 1952"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time

    Pros

    It was a paycheck and some pretty decent bennies.

    Cons

    PB is a good-old-boys driven org that has it's roots in cold-war, 1950s USA: STILL. Management techniques are laughable; be prepared to be belittled, ridiculed and told by 'leadership' that they 'made a mistake' in hiring you, at the slightest provocation. Favoritism is standard issue and if you're 'cute' you can get away with murder. What? Not cute? Then be prepared to be laughed at behind closed doors, insulted in front of your peers and left to your own devices for support. There is training at the PB facility in GA but it's a week of wasted time in that the functions/services that have historically kept PB afloat are drying up. Training is a week of crappy accommodations nixing any shred of privacy, exposure to obsolete processes and, because PB hire largely recent grads, lots of hangovers and vomiting; which is, as long as one is 'cute', completely fine with management. Females beware: the top performer in my office was a woman and male coworkers continually reduced her to an anecdote. And there is NO one to complain to should one muster the courage to do so. About the comp plan: you will never fully understand how that works and to make sure you don't, leadership changes it constantly. Incentives or 'kickers' as the mental giants in management call them, will be nearly impossible to obtain. Obfuscation is the order of the day--except if one is 'cute'. Females are expected to dress professionally while the men all look like washer repair men. I lasted 4 months, learned nothing and put up with abuse I wouldn't wish on anyone. Just don't do it.

    Advice to Management

    None.

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