Pret A Manger - Toxic, low class, unprofessional culture | Glassdoor.co.uk
Pros
Cons
  • "I'm often on shifts where team members are talking to each other in front of me in polish" (in 26 reviews)

  • "Sometimes working extra long hours and extra days in the week" (in 24 reviews)

Employee Review

Employee Review

Helpful (1)

"Toxic, low class, unprofessional culture"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Manager in New York, NY (US)
Current Employee - General Manager in New York, NY (US)
Doesn't Recommend

I have been working at Pret A Manger full-time

Pros

Free food, good coffee, company parties, some nice people

Cons

-Racist, non-inclusive environment that upper management and hr are fully aware of but ignore. The use of the "N word" and many other racial slurs are common every day. You wonder how some of these people got hired into a customer service job.
-Very political when it comes to treatment of certain employees
-Unprofessional and low class work environment, with coworkers treating each other horribly, and also being disrespectful and rude to customers. Sexual harassment is also common.
-Terrible management training program for new hires. Very little follow through and proper instruction in the shop. You're basically on your own. Some decent classes at the training center with good instructors but there are very few of those.
-Most outside manager hires and many other employees come from traditional fast food and are really unprofessional and have very low management skills

Other Employee Reviews

Other Employee Reviews

  1. "Team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)
    Recommends
    Positive Outlook

    I have been working at Pret A Manger full-time (Less than a year)

    Pros

    Great environment! Great company & growth opportunities! Fun!

    Cons

    Lack of communication. More knowledgeable trainers who actually adhere to pret standards.

    Advice to Management

    More team member meetings...


  2. "Pretty Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good environment and lots of team work oriented employees.

    Cons

    Poorly trained management. Too much dependency on skillful employees. Pay raise given by position, instead of responsibilities and productivity.

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