Current Employee - Team Member in New York, NY (US)
Current Employee - Team Member in New York, NY (US)
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I have been working at Pret A Manger part-time (More than a year)
Pros
Nice and hard working team members.
Cons
Very bad management. They treat you like a slave. You have zero value for them. They don't recognize your effort. They thread us and show the door if we don't work very fast. So many people are not happy. I wonder what kind of manager training they give that manager treats people like crap. She is new manager, she is trying to get self satisfaction in this way.
Advice to Management
If they give value to people, they will lose so many good worker. Worker circulation costs much more than bonus that should be given for motivation. They need to design kitchen ergonomicly if they want team work faster.
Former Employee - Assistant Manager in New York, NY (US)
Former Employee - Assistant Manager in New York, NY (US)
Doesn't Recommend
Negative Outlook
Disapproves of CEO
Pros
Free disgusting food every day
Cons
The kitchen staff is treated like slaves. They are expected to do the impossible. The upper management is a bunch of heartless, evil British monsters that take credit for all the positives and assign blame for all the negatives. None of them even eat the food at the shop, because they know how disgusting it truly is.
The store claims to be fresh and natural, but everything is shipped to the store in plastic bags. The soup is cooked at some factory and dispensed in paper cups by the slaves. The chicken is grilled somewhere else and shipped in slimy bags. Then they coat it in mayonnaise or some other sauce so you can't tell how low quality it is. Nothing is sliced fresh, it is all pre-sliced. Everything is over priced and you are forced to act like a happy jack-ass or your pay is cut. No, really. You don't get paid your full hourly rate if you don't impress the "mystery shopper". This place is what hell must be like.
Advice to Management
Quit your jobs and go back to England and stay there.
Pret A Manger
"Working hours, free food, good discount" (in 80 reviews)
"mystery shopper bonus every week" (in 22 reviews)
"I'm often on shifts where team members are talking to each other in front of me in polish" (in 26 reviews)
"Sometimes working extra long hours and extra days in the week" (in 23 reviews)
Employee Review
Employee Review
Helpful (1)
"Workers are slave."
I have been working at Pret A Manger part-time (More than a year)
Pros
Nice and hard working team members.
Cons
Very bad management. They treat you like a slave. You have zero value for them. They don't recognize your effort. They thread us and show the door if we don't work very fast. So many people are not happy. I wonder what kind of manager training they give that manager treats people like crap. She is new manager, she is trying to get self satisfaction in this way.
Advice to Management
If they give value to people, they will lose so many good worker. Worker circulation costs much more than bonus that should be given for motivation. They need to design kitchen ergonomicly if they want team work faster.
Pret A Manger Response
seconds ago
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Other Employee Reviews
"Great experience!"
I worked at Pret A Manger full-time (More than a year)
Pros
Pay
Food
Team work
Overall Experience
The positive of the location everyday
Cons
Some mangers need to learn the strengths of their worker and schedule accordingly
Pret A Manger Response
seconds ago
Edit • DeleteHelpful (2)
"Pure Misery"
Pros
Free disgusting food every day
Cons
The kitchen staff is treated like slaves. They are expected to do the impossible. The upper management is a bunch of heartless, evil British monsters that take credit for all the positives and assign blame for all the negatives. None of them even eat the food at the shop, because they know how disgusting it truly is.
The store claims to be fresh and natural, but everything is shipped to the store in plastic bags. The soup is cooked at some factory and dispensed in paper cups by the slaves. The chicken is grilled somewhere else and shipped in slimy bags. Then they coat it in mayonnaise or some other sauce so you can't tell how low quality it is. Nothing is sliced fresh, it is all pre-sliced. Everything is over priced and you are forced to act like a happy jack-ass or your pay is cut. No, really. You don't get paid your full hourly rate if you don't impress the "mystery shopper". This place is what hell must be like.
Advice to Management
Quit your jobs and go back to England and stay there.
Pret A Manger Response
seconds ago
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