Pret A Manger - smile please | Glassdoor.co.uk
Pros
Cons
  • "I'm often on shifts where team members are talking to each other in front of me in polish" (in 26 reviews)

  • "Sometimes working extra long hours and extra days in the week" (in 23 reviews)

Employee Review

Employee Review

Helpful (1)

"smile please"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Team Member
Former Employee - Team Member
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Pret A Manger part-time (Less than a year)

Pros

- free lunch
-coffee
- break
- slightly higher than min wage

Cons

- long hours
- dont get a minute to think
- you are not seen as human
- even when you are having a bad day you must smile
- fake atmosphere

Pret is not the worst place i have worked, but it is by far one of the most demanding places. You are constantly being told to smile ask every single customer about their day (when you have a queue of 20 others to get down as fast as you possibly can cos thats the rules)

There work plan just seems to constantly contradict its self, go fast every customer must be served in 60 seconds but also start a conversation with every customer, go stock the drinks , but also stay behind the till.

They treat you like a smiling robot slave that has no life outside of pret.

Advice to Management

Chill out your employees will want to work for you if you stop bossing them about and being rude to them.

People have come in for a coffee and a sandwich, not a 5 star Michelin restaurant experience, if thats what your going for pay your staff better.

Other Employee Reviews

Other Employee Reviews

  1. "Manager in pret"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Pret A Manger as a contractor

    Pros

    Good customers to deal with.
    Freedom of running the buissnes.

    Cons

    Long hours.
    Bad place if your boss is not oppen for change


  2. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pret A Manger full-time

    Pros

    Great environment great salary free food

    Cons

    Early shifts and very busy

    Advice to Management

    Manager was good friendly but demanding

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