Pret A Manger - smile please | Glassdoor.co.uk
  1. Helpful (6)

    "smile please"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Pret A Manger part-time for less than a year

    Pros

    - free lunch -coffee - break - slightly higher than min wage

    Cons

    - long hours - dont get a minute to think - you are not seen as human - even when you are having a bad day you must smile - fake atmosphere Pret is not the worst place i have worked, but it is by far one of the most demanding places. You are constantly being told to smile ask every single customer about their day (when you have a queue of 20 others to get down as fast as you possibly can cos thats the rules) There work plan just seems to constantly contradict its self, go fast every customer must be served in 60 seconds but also start a conversation with every customer, go stock the drinks , but also stay behind the till. They treat you like a smiling robot slave that has no life outside of pret.

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    Advice to Management

    Chill out your employees will want to work for you if you stop bossing them about and being rude to them. People have come in for a coffee and a sandwich, not a 5 star Michelin restaurant experience, if thats what your going for pay your staff better.

    Pret A Manger2018-05-16
  1. "Great company, leader in its industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member Trainer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pret A Manger full-time for more than 3 years

    Pros

    Training program, culture, benefits, career path, travel, compensation

    Cons

    Long hours, repetitive, managers get most benefit

    Pret A Manger2019-10-17
  2. "Bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Floor Team Member 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time

    Pros

    nothing but a head ache

    Cons

    chaotic, favoritism, bullying, unpaid overtime, bad management

    Advice to Management

    stop

    Pret A Manger2020-01-10

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