1. Helpful (15)

    "Getting harder to stay here"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Pret A Manger full-time for more than a year

    Pros

    Free food and coffee & paid breaks Good pay rate Some lovely customers can make it very enjoyable I love working on the coffee and working as a team when everyone is working properly Most of employees with more than 2 years are excellent hard workers

    Cons

    In the last 6 months everything has gone downhill, many new standards which make it difficult to focus on customer service and turns us into robots. New people are not being trained properly because the trainers are doing other things because we are always short staffed. Lots of young people joining the company which is great although many of them are very lazy and don't care. More experienced employees working double to make up for laziness of newer staff. Managers are being massively overworked. If you are forced to close the shop all the time it's like your life is on a replay, so repetitive. You sometimes have to wait over a year for a promotion or move shops because promotion is all internal, you have to sort of 'wait your turn'

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  1. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Senior Management
    Former Employee - Shift Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pret A Manger full-time for more than a year

    Pros

    Good money Free food Nice people

    Cons

    Unfairness Takes time to grow

  2. COVID-19

    "Best culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facilities Manager in New York, NY
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Pret A Manger full-time for more than a year

    Pros

    Amazing culture and no one micro manages, everyone just does their job.

    Cons

    Decline of business after covid

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