Employee Review

  1. 3.0
    Current Employee, more than 1 year

    Getting harder to stay here

    Apr 9, 2019 - Barista in London, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free food and coffee & paid breaks Good pay rate Some lovely customers can make it very enjoyable I love working on the coffee and working as a team when everyone is working properly Most of employees with more than 2 years are excellent hard workers

    Cons

    In the last 6 months everything has gone downhill, many new standards which make it difficult to focus on customer service and turns us into robots. New people are not being trained properly because the trainers are doing other things because we are always short staffed. Lots of young people joining the company which is great although many of them are very lazy and don't care. More experienced employees working double to make up for laziness of newer staff. Managers are being massively overworked. If you are forced to close the shop all the time it's like your life is on a replay, so repetitive. You sometimes have to wait over a year for a promotion or move shops because promotion is all internal, you have to sort of 'wait your turn'

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    15 people found this review helpful
  1. 5.0
    Former Employee, less than 1 year

    Great Experience

    Oct 8, 2021 - Team Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Welcoming and Healthy work environment - Manager was understanding - Flexible hours - Feasible work - opportunity every week for a bonus

    Cons

    -Don't really have any cons.

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  2. 2.0
    Former Employee, more than 3 years

    Not worth it

    Oct 20, 2021 - Cook - Team/Kitchen Leader in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get paid eary week.

    Cons

    Low pay and lots of work.

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