Pret A Manger - Disappointed | Glassdoor.co.uk
Pros
Cons
  • "I'm often on shifts where team members are talking to each other in front of me in polish" (in 26 reviews)

  • "Sometimes working extra long hours and extra days in the week" (in 23 reviews)

Employee Review

Employee Review

Helpful (2)

"Disappointed"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Pret A Manger part-time

Pros

The staff is usually very nice and friendly, I really enjoyed meeting them.

Cons

There's too much pressure.They overwork their staff with little compensation.Any bad move and you lose the bonus, and the work in the kitchen is incredibly difficult and they stay past their schedule but they don't get anything for it.Pret used to be about having a happy staff and happy costumers, now it's just about the money. They keep feeding people this image of "happiness, good times, best place in the world!!" that when you really start working there you become very surprised and disappointed.I quit my job just after 3 weeks because I was feeling physically sick and they gave me insane shifts to do without my permission.

Advice to Management

If you see that people are overworked and they can't keep up with the standards, hire more staff!And there are too many irrational rules to follow.When the staff says that something is "unfair" or "impossible to do" don't just say "that's how things work at Pret".

Other Employee Reviews

Other Employee Reviews

  1. Helpful (1)

    "Not a good company to work for. Employees are treated badly. always under pressure."

    StarStarStarStarStar
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Pret A Manger full-time

    Pros

    the food is free. that is the only good think

    Cons

    not a good culture. every manager dictates his values to the team.


  2. "Good first job in London as foreigner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member Star in London, England
    Current Employee - Team Member Star in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pret A Manger full-time (More than 3 years)

    Pros

    Hourly salary a bit higher of competitors
    Good training in customer service experience
    Paid break, meal free
    Discounts into all Pret A Manger stores
    Interesting to meet people from a different culture background
    Monthly social event

    Cons

    Too much pressure from the mystery shopper whence it depend the "bonus"
    Often happen to work "unpaid" overtime to finish daily duties
    Limited progression career if you're not in the state of grace of the Head of your working Area
    In many cases I've weighed up a big incompetence and lack of skills between Team Leader and Assistant Manager's position

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