Progressive Insurance - CSR with Progressive | Glassdoor.co.uk
  1. Helpful (2)

    "CSR with Progressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Riverview, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Progressive Insurance full-time for less than a year

    Pros

    Great benefits, good training program, overtime available if you want it but it's not required. Tons of impressive art in the office.

    Cons

    Shift hours can be difficult as far as late nights go. The training program does not always seem fair between the agents. I had good mentors but not all of my co-workers in my training class did.

    Advice to Management

    Be more involved with the on the floor training; put a program in place to ensure everyone receives the same training and information.

    Progressive Insurance2019-05-29
  1. Helpful (1)

    "Awesome Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Agent in Mayfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Excellent Management. They have the leadership piece and management piece down to a science. Never seen anything like it.

    Cons

    This is a great place to work. The only con that I can find is that I don't really make as much money as I would prefer to make.

    Advice to Management

    If you have an agent who has been there 2-3 years they need to be promoted to senior agent.

    Progressive Insurance2019-09-09
  2. "good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    flexible schedules and great pay

    Cons

    advancements opportunities were limited

    Advice to Management

    nothing that I can think of

    Progressive Insurance2019-09-13

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