Random Act of Kindness is telling people not to work here if avoidable - Anonymous employee RIXO Employee Review

Thank you for taking the time to leave your thoughts - we take all feedback from our employees current and former seriously. As you have noted, we have recently recruited a People & Culture Partner to refine what it is to work at RIXO. We agree that we have lacked from not having a focussed HR role previously, and this is our first step to improving that. RIXO has grown rapidly, and we now have a much bigger team which needs additional support, including an improved induction and training process, as well as personal development and progression – all of this is on the HR roadmap. We also have twice yearly reviews to ensure everyone is getting the space to discuss their progress and development and raise any concerns they may have about salaries or otherwise. However, we never want it to get a point where someone has to ask for a pay rise, so salaries are reviewed across the business every year and we ensure that these are fair and in line with the market rate. As the business is expanding, we are recruiting a diverse mix of people – not just by age, race, and gender, but also from a range of businesses and industries – however, we always seek to hire the best person for the role. We understand that there is ongoing work to do to encourage a wider range of individuals to apply for roles, and this is something we intend to work on as part of our business growth. We would dispute that the office environment is uniform or cliquey and we are often complimented on how warm and welcoming are teams are to new starters. We’ve avoided as much of the politics associated with corporate businesses as we can, although we do agree that there is some work to do on refining processes now that are teams are getting bigger. We’re sorry you have left us on a bad note. We always welcome our leavers to undertake an exit interview, and would be happy to facilitate this retrospectively, if you didn’t take us up on it before. Thank you again for taking the time to leave your feedback. RIXO