Reward Gateway - Amazing business with some frustrating growing pains | Glassdoor.co.uk
  1. Helpful (4)

    "Amazing business with some frustrating growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time for more than a year

    Pros

    - Fantastic bunch of like-minded people - Amazing benefits (we have access to all the benefits we provide to our clients!) - Mostly flat management structure - Open communication around a lot of business decisions which is really refreshing - Family-feel company that makes you feel welcome from day one - Feels like working with a group of friends rather than colleagues - Fast paced environment - Lots of opportunities...

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    Cons

    - Some members of the senior management team seem disconnected from the top level vision of the company and values to the actual employees doing the work - Whilst most of the time being in a fast paced business is good, sometimes it means things change so often teams can be a bit disjointed and processes can fall apart

    Advice to Management

    Spend more time with different parts of your workforce to actually understand what is going on in different parts of the business rather than relying on information being passed up the chain. Make sure we don't lose the amazing culture to corporate red tape.

    Reward Gateway2016-05-12

    Reward Gateway Response

    May 12, 2016CEO

    Hi there, Glenn here in Sunny Boston (this week!). Thanks for sharing how things are going with you - it's great to read that the company is getting so many things right and its great to see that the things I think are important are valued by you too. Not great though to think ...

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  1. Helpful (2)

    "Outstanding Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Engagement Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time for less than a year

    Pros

    I have just completed my first 2 weeks with RG, having joined from a competitor. The difference from where I have been is night and day! RG have an amazing culture whereby people are working together as one team, with leadership all as one and all aligned to achieving great results. We are here to help make the World a better place to work and at RG this is being lived out every day. The working environment is first class,...

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    Cons

    Seriously, there are no cons I have experienced.

    Advice to Management

    I love how RG encourages it's people to 'speak up' and this is important to having a great culture with open honesty. Just keep doing what we are doing.

    Reward Gateway2019-07-29

    Reward Gateway Response

    July 30, 2019

    Hi, it's Doug here. Thank you for your review. Since you have only been with us for 2 weeks I will consider this a review of our onboarding and first impressions, but I am thrilled that so far we have lived up to expectations. You have joined us at a dynamic time in our business ...

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  2. Helpful (1)

    "Fantastic company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reward Gateway full-time for more than a year

    Pros

    High trust environment - you are treated like an adult and expected to deliver your work. No micromanagement or arbitary policies. Leadership Team are open and honest - almost unique in my experience! No 'jobsworths' - all colleagues are unified around a central mission which means cooperation across teams is easy and without issue. Very flexible working environment, great offices, benefits are astounding. Work/life...

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    Cons

    My friends think i'm lying when i talk about what it's like to work at RG and i have to keep quiet when people complain about their employers.

    Reward Gateway2019-07-25

    Reward Gateway Response

    July 30, 2019

    Hi, it’s Doug here. That is a very nice review and thank you for submitting your thoughts. I think if there is a theme here it is that we trust and empower our people, and you are clearly feeling that in your day to day life at RG. We are not perfect and we will continue to challenge ...

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