Current Employee - Customer Servicein Birmingham, England
Recommends
Positive Outlook
Approves of CEO
I have been working at Rightio full-time for more than 5 years
Pros
Good progression if you're willing to be hard-working, commited, and take on board feedback. Great atmosphere, all working towards the same goal, everyone gets along with each other regardless of where you work. Incentives are given to everyone who achieve targets - no one is left out. Managers listen, and are motivating. Get to vote for who we think deserves employee of the month.
40 hour contracts for full... time staff - a lot of places do zero hours / part-time contracts so you have security of a set wage each month
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Cons
Can be high pressured when the weather gets colder - but this makes the days go faster and it comes with working in a home repairs company.
No automatic hold system for customers so managers are answering calls to greet the customer to then transfer to sales team - takes them away from coaching advisors
Could pay more - but daily opportunties for overtime and bonus which is a benefit!
I have been working at Rightio full-time for less than a year
Pros
Having only completed my first week working with Righio I've been made feel very welcome.
1. Vibrant friendly staff on all levels
2. Welcoming driven environment
3. Easy to use systems
4. Flexibility
Cons
None noted so far here
Advice to Management
We are an ever growing company so lets be proactive as opposed to reactive, Identify patterns and nip them in the bud
Rightio
Employee Review
"Enjoyable"
I have been working at Rightio full-time for more than 5 years
Pros
Good progression if you're willing to be hard-working, commited, and take on board feedback. Great atmosphere, all working towards the same goal, everyone gets along with each other regardless of where you work. Incentives are given to everyone who achieve targets - no one is left out. Managers listen, and are motivating. Get to vote for who we think deserves employee of the month. 40 hour contracts for full... time staff - a lot of places do zero hours / part-time contracts so you have security of a set wage each month
Show MoreCons
Can be high pressured when the weather gets colder - but this makes the days go faster and it comes with working in a home repairs company. No automatic hold system for customers so managers are answering calls to greet the customer to then transfer to sales team - takes them away from coaching advisors Could pay more - but daily opportunties for overtime and bonus which is a benefit!
Advice to Management
Implement an automatic hold system for customers
Other Employee Reviews
"Fab company"
I have been working at Rightio part-time for more than a year
Pros
Energetic and friendly environment. Supportive management
Cons
Really needs air con please
"Fantastice Place to Work"
I have been working at Rightio full-time for less than a year
Pros
Having only completed my first week working with Righio I've been made feel very welcome. 1. Vibrant friendly staff on all levels 2. Welcoming driven environment 3. Easy to use systems 4. Flexibility
Cons
None noted so far here
Advice to Management
We are an ever growing company so lets be proactive as opposed to reactive, Identify patterns and nip them in the bud
Discover more reviews about Rightio.