Rightio - Enjoyable | Glassdoor.co.uk
  1. "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rightio full-time for more than 5 years

    Pros

    Good progression if you're willing to be hard-working, commited, and take on board feedback. Great atmosphere, all working towards the same goal, everyone gets along with each other regardless of where you work. Incentives are given to everyone who achieve targets - no one is left out. Managers listen, and are motivating. Get to vote for who we think deserves employee of the month. 40 hour contracts for full... time staff - a lot of places do zero hours / part-time contracts so you have security of a set wage each month

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    Cons

    Can be high pressured when the weather gets colder - but this makes the days go faster and it comes with working in a home repairs company. No automatic hold system for customers so managers are answering calls to greet the customer to then transfer to sales team - takes them away from coaching advisors Could pay more - but daily opportunties for overtime and bonus which is a benefit!

    Advice to Management

    Implement an automatic hold system for customers

    Rightio2019-03-15

Other Employee Reviews

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rightio full-time for more than a year

    Pros

    Family environment, great work colleagues and a company that actually cares! No one is perfect but Rightio really do try and do the best for its employees and customers! Great incentives, great bonus structure and recognition when deserved! The employee of the month award for head office and engineers is great as people get the recognition they deserve!

    Cons

    Hours can be all over the place but that is the nature of working within a call centre.

    Advice to Management

    Keep working on being more employee centric

    Rightio2019-11-01
  2. "Fab company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rightio part-time for more than a year

    Pros

    Energetic and friendly environment. Supportive management

    Cons

    Really needs air con please

    Rightio2019-07-24

Discover more reviews about Rightio.