Royal London - Great 'customer focused' company to work for. | Glassdoor.co.uk

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There are newer employer reviews for Royal London
There are newer employer reviews for Royal London

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Helpful (2)

"Great 'customer focused' company to work for."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Development Consultant in Shoreham-by-Sea, England
Current Employee - Sales Development Consultant in Shoreham-by-Sea, England
Recommends
Positive Outlook
Approves of CEO

I have been working at Royal London full-time (More than 3 years)

Pros

An incredibly positive company to work for. Royal London strive to be different, putting customers at the centre of everything they do. There is a real 'team/family' feel to the company with clear direction and visibility from the senior managers.

Cons

Being employed by a large company has its challenges but on balance there really isn't anything significant I can add.

Advice to Management

Keep focusing on providing a customer experience, the Royal London brand & advertising and standing out.

Royal London Response

14 Jun 2017 – Group CEO

Thanks for taking the time to submit this review. It's great to know that you are enjoying your experience of working at Royal London. Thanks also for all that you are contributing to our company and ... More

Other Employee Reviews for Royal London

  1. "Genuinely different"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Wilmslow, England
    Current Employee - Senior Manager in Wilmslow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (More than a year)

    Pros

    Market leading pay and benefits
    Great openness and honesty of leadership team - they do listen and act!
    Career development and opportunities to progress
    A mutual company, so customers/members interests are at its core
    A strong set of company values that are more than just talk

    Cons

    Sometimes there is slow and inconsistent decision making
    Old systems
    Over-crowded offices and car parks
    Some line managers aren't as good as others leading to inconsistent management

    Advice to Management

    Continue to invest in systems - we should aim for bleeding edge.
    Invest in line manager capability - either make sure everyone is up to standard or move them into a more appropriate role.

    Royal London Response

    17 Jun 2017 – Group CEO

    Thanks for providing this review of working for Royal London. It's good to hear that you are enjoying the experience. As you will be aware we are looking at options for a new building in Wilmslow to ... More


  2. Helpful (1)

    "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Recommends
    Approves of CEO

    I have been working at Royal London full-time (More than 8 years)

    Pros

    Royal London really does put its customers at the forefront of everything they do. The CEO regularly visits sites across the Group hosting Coffee and Questions sessions to find out how people are feeling about key issues which is something I had never experienced in previous companies. We are actively encouraged to come up with ideas and areas for improvement and feedback really does get taken on board. Staff are friendly, positive and motivated and there is a relaxed working environment. Excellent staff benefits.

    Cons

    Offices in Glasgow not fully refurbished as they are rented and restrictions apply however all the above points still apply.

    Royal London Response

    4 Jun 2017 – Group CEO

    Thanks for taking the time to share your thoughts on what it is like to work for Royal London . Thanks also for your contribution to our progress. Best wishes.

There are newer employer reviews for Royal London
There are newer employer reviews for Royal London

See Most Recent

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