SGN - Lots of good things and a few not so good, but things are moving in the right direction. | Glassdoor.co.uk
  1. Helpful (1)

    "Lots of good things and a few not so good, but things are moving in the right direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at SGN full-time

    Pros

    The people are great, in many places there's a strong family feel, and people want to deliver the best customer experience. Community involvement is high on the agenda - the CAP scheme allows everyone to spend one day each year working together to make a difference for our local communities. Some of our leaders genuinely embrace it. There's also a matched giving fund too. Recognition is done well. The SGNWay awards recognise...

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    Cons

    Not so good is IT but a Cloud and O365 migration should help. Poor network speeds and lack of good wifi across sites. Some managers’ people skills are limited. HR processes are frustrating but things are improving in this area.

    Advice to Management

    Be open minded to a different way of doing things, and try a few of them. Modernise the areas that need it, it’s 2017. Trust your people and have adult conversations. Communicate more from the top on strategic direction and company performance.

    SGN2017-10-19

    SGN Response

    October 24, 2017Employee Experience Team

    Thanks for sharing your experience of working for SGN. It’s great to hear positivity about many of the areas we do well. Like many companies, IT can be challenging but our O365 and Cloud migration project should modernise how we work. With respect to network speeds and wifi, we’re ...

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Other Employee Reviews

  1. "My Thoughts On SGN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Support Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Working here is interesting and keeps bringing new challenges. In my roll every day is different. I appreciate some rolls might not be as varied, however there are plenty of opportunities to progress and find new challenges within SGN. SGN is also making changes to the way we work and making our working practices fit for the present and future. This is proving to be an interesting and rewarding journey. Additionally...

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    Cons

    Change can bring worry, but it is better to view change as an opportunity.

    Advice to Management

    I think that our preparations for the future are quite conservative. With "net-zero" on the horizon I think we need to take a more radical approach especially when taking into account the age of an asset.

    SGN2019-06-17

    SGN Response

    June 28, 2019Employee Experience Officer

    Thanks very much for the five-star review! We couldn’t agree more that the gas industry is an exciting place to be! With the variety of roles on offer and plenty of opportunities for progression it’s the perfect time to join SGN!

  2. "Good work life balance in office, but outdated processes and systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SGN full-time for more than a year

    Pros

    Flexible working, good team environment

    Cons

    Poor systems and processes make it a challenge day to day to get the job done

    Advice to Management

    Revamp ALL processes to eliminate all “we’ve always done it that way” mindsets!

    SGN2019-07-01

Discover more reviews about SGN.