Great Place / Great People / Great Product but..... - Customer Success Manager (CSM) SaaSquatch Employee Review

4.0
6 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Honestly some of the best people I have ever worked with. The pay is good. The benefits are good. They do remote right. Product is growing an becoming more robust.

Cons

Product development focus needs to be placed on what is important to customers. Reporting capabilities are poor so showing value to customers is next to impossible. Nothing an injection of money and resources couldnt fix.

Explore other reviews about SaaSquatch

5.0
2 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Amazing place to work, learned lots from the founders. fantastic culture.

Cons

It's a startup but as far as startups go it's a fantastic place to work and learn.

4.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

Great team and culture. Management is very receptive.

Cons

Experienced some growing pains as we figured out product market fit

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