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Salt Digital Recruitment

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Great learning experience- TOXIC environment - Recruitment Consultant Salt Digital Recruitment Employee Review

1.0
26 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The environment prepares you for the fast-paced nature of the recruitment industry and emphasizes a strong focus on metrics, which can be beneficial in the long term. However, the intense focus on meeting high statistical expectations can sometimes impact the quality of output.

Cons

In a country where 80.2% of the population is Black, it is concerning that less than 20% of the staff are people of color. It’s hard to believe there’s a lack of qualified Black or Indian recruitment consultants in South Africa. While the company frequently emphasizes inclusivity, their actions do not align with their words. Yes, their former internal recruiter openly made remarks like, "Oh, the Department of Labour will be on our case; we need to hire more Black people," all while rolling her eyes in a shared, open-plan office. Despite referring numerous qualified people of color, these candidates were never contacted or hired. Meanwhile, white employees often had their siblings or close friends, even those with no recruitment experience, brought into the company. Favoritism seems to overshadow accountability within the organization. For instance, high-performing employees are often excused for serious misconduct, such as being caught using illegal substances in the office. When questions were raised about this, it was dismissed as "corridor gossip." This is just one example of the issues that occur within the company, which management chooses to ignore. Bullying by managers is another significant concern, with numerous employees leaving after raising issues about their treatment. Despite this feedback being shared during exit interviews, no noticeable action has been taken. It begs the question of why these interviews are conducted if the feedback is ultimately disregarded.

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Salt Digital Recruitment Response
1y
Thank you for taking the time to give your feedback on your experience of Salt in South Africa. We focus on metrics at Salt, because despite this potentially being challenging in the short term; we believe rigor around sales inputs sets consultants up for success long term and it is positive you found this to be the case. Thank you for flagging your concern around the racial make up of the Salt team in South Africa, although the makeup of our demographic you have quoted is incorrect and our latest submission to BBBEE is 52% people of colour. That said we do take on board your feedback and this continues to be a key area of focus for us, As it is for many businesses in South Africa. We remain committed to ensuring all of our processes are inclusive and include a diverse shortlist for consideration. The incident you refer to was not flagged at the time, so it is difficult to comment further. Certainly, we encourage employees to raise any concerns of bias within the business and provide ongoing training to educate and set standards to ensure Salt remains an inclusive place to work. I encourage you to share this with us directly at lmaxwell-smith@welovesalt.com so we can look into this. But maintain that we promote a fair and standardised recruitment process to ensure candidates are hired based on their skills, experience and suitability for the role rather than any connection to existing staff or identifying characteristics. Conduct that falls below the company’s expected standards is handled proportionately, Taking into consideration the specific details of the matter. To say high-performing employees are often excused for serious misconduct is factually untrue. Exit interviews are a vital data point for understanding sentiment as people leave the business. This data is fed back to leadership, and it informs and shapes change, but it is not the best vehicle for tackling such serious issues as bullying, which should be raised as a grievance to then be handled formally. Taking onboard your feedback, We will look to ensure that employees who raise this concern as part of their exit interview going forward are signposted to the option of making a formal grievance to ensure the situation is fully resolved in a robust and timely process.

Explore other reviews about Salt Digital Recruitment

5.0
15 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Global brand, amazing client list, give you plenty of trust + freedom, hire great people so can make life long friends

Cons

None that are worth noting

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Salt Digital Recruitment Response
1y
Thank you for such a positive review of your experience working with Salt USA and the global brand!
3.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I liked my manager and am still close to them today.

Cons

They were terrible at hiring internally, and would frequently hire people (ICs and "managers") they met out at bars. And, one day, you might wake up and see they've hired a friend of a board member to take over your team, when you already had a manager and did not get to meet them until they already signed an offer letter. Then there is debacle whether they are actually fit to be your manager, and they hang up a zoom call in your face because they disagree with you. So mature!

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