In a country where 80.2% of the population is Black, it is concerning that less than 20% of the staff are people of color. It’s hard to believe there’s a lack of qualified Black or Indian recruitment consultants in South Africa. While the company frequently emphasizes inclusivity, their actions do not align with their words.
Yes, their former internal recruiter openly made remarks like, "Oh, the Department of Labour will be on our case; we need to hire more Black people," all while rolling her eyes in a shared, open-plan office. Despite referring numerous qualified people of color, these candidates were never contacted or hired. Meanwhile, white employees often had their siblings or close friends, even those with no recruitment experience, brought into the company.
Favoritism seems to overshadow accountability within the organization. For instance, high-performing employees are often excused for serious misconduct, such as being caught using illegal substances in the office. When questions were raised about this, it was dismissed as "corridor gossip." This is just one example of the issues that occur within the company, which management chooses to ignore.
Bullying by managers is another significant concern, with numerous employees leaving after raising issues about their treatment. Despite this feedback being shared during exit interviews, no noticeable action has been taken. It begs the question of why these interviews are conducted if the feedback is ultimately disregarded.