Take a look at the pattern of ALL the reviews - Vice President Sermo Employee Review

1.0
22 Jan 2016
Recommend
CEO approval
Business outlook

Pros

The concept is fantastic - disrupt healthcare and allow all medical professionals to directly interact and solve cases globally.

Cons

CEO. CFO. CMO. 175% turnover at the SVP/VP level in the last 3 quarters. Dozens of examples of those 3 not caring about their employees (unpaid bonuses, assuming people who ask business questions during an open Q&A session are "anti-CEO", moving several offices to smaller, less expensive spaces - decreasing working environment quality significantly) When the 3 people who run the company and ignore ALL advice from the extremely experienced professionals they hired as VPs (including 3 VPs of Sales, 2 VPs of Product, VP HR, and 3 VPs of Engineering in the last 8 months!!), you should avoid the company. When VPs are terminated while on vacation because the CEO doesn't like hearing a metrics-based alternative to the CMO's "gut" decision. No financial investment in Technology for several years. The *ONLY* internal promotion to a VP role in the last several years has been someone who has underperformed (based on his own KPIs) for 2 straight years, but he is a fantastic "brown noser" and has not yet been caught complaining about the CEO, yet. The CEO/CMO written Glassdoor review “this company is going places” states the reason for the pain is a merger or arranged marriage. This could not be any further from the truth. Read all the other reviews - all complaints are about the top-level of management. Nothing about business culture, processes, changes, or anything else merger related.

Explore other reviews about Sermo

5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I’ve been with Sermo for over a year, and I only have good things to say. The company has an amazing culture that truly values collaboration and growth. I really appreciate how well-organized the processes are, especially around sprints and releases, it makes work efficient and clear. The team works together seamlessly, and management consistently takes the time to check in and help resolve any blockers, which shows they genuinely care about our success. Overall, it’s a fantastic place to work.

Cons

I have no cons to mention.

1
avatar
Sermo Response
3mo
Thank you for the kind words and for being part of the Sermo team! We’re so glad to hear that you’re enjoying the culture, collaboration, and the way we run our processes. It means a lot to know that our support and teamwork are making a positive impact. We appreciate all that you do!
2.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, Fully remote. Get to work with lots of smart people

Cons

Cons come down to disorganization and bad leadership Priorities, including key company KPIs, change constantly. What's important today might be meaningless next month. Lack of focus on the core product. Sermo's main offerings stagnate, while the engineering team is forced to spend time on irrelevant, low-value initiatives Poor leadership. CEO does not accept criticism. Sermo incentivizes kissing up to the CEO whenever possible. The CEO also micromanages areas where he has little expertise, and the product suffers because of it. Short-termism, meaning a lot of broken or duct-taped systems

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