The most disorganised company - Sales Smiths Detection Employee Review

1.0
21 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Service team is amazing and very hardworking.

Cons

Executive team is bullish with my way or the highway attitude. Sales tools like CRM don’t exist so everything is done on excel sheet. This includes customer data. The way the company uses ERP software is laughable. Very holier than thou attitude. Customer understanding needs attention

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Smiths Detection Response
4y
Thank you for taking the time to leave a review. While it is great to hear you had a great team at Smiths Detection, it is disappointing to hear about your overall experience. Every day we are working to improve our processes and find more efficient ways of working. We also look closely at our organizational structure and plan to increase collaboration at every level. We are ensuring all our employees can communicate freely and effectively with management to get support they need. We appreciate you for taking the time to share your experience.

Explore other reviews about Smiths Detection

5.0
19 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Constant opportunity to get merit increases, based on effort.

Cons

Low manning and too many types of equipment to master.

4.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good employee force and commitment

Cons

No cons Very competitive rates

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