1. Helpful (10)

    "Poor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Softcat full-time for more than a year

    Pros

    Decent training, Great CRM system, nights out , good commission scheme , if you are friends with the right people you can literally do anything and not be sacked, god help you if you’re not

    Cons

    I had taken 3 weeks off due to mental health and when I returned I was taken into a meeting with my boss who threatened me with the sack if I did not hit target at the end of the month. This did not help with my current mental state (which he knew about beforehand). Very poor from a company which claims to take this issue seriously. If you are in the Clique you can do whatever you want. Including turning up late or just not showing up at all due to being hungover. Very wolf of Wall Street feeling. People throwing balls across the office and at people who are on the phone. Claim to be a laid back environment however there is a difference to laid back and downright unprofessional Cold calling If someone leaves, that persons accounts are divvied up to the managers friends instead of fairly. If you are struggling one month you will be punished and not given new accounts from people that leave. Therefore you fall further behind instead of management helping you.

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    Softcat Response

    Director-HR

    Hello. We are sorry to read such a disappointing review. I would appreciate if you could contact me so we can understand your specific experience further and we take appropriate action. We continually strive to ensure employees view Softcat as a great place to work. Many thanks, Patricia Winter, HR Director - interim

  1. "Account Executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softcat full-time

    Pros

    No better place to gain sales experience after leaving University.

    Cons

    The industry and being a VAR, doesn't bring much of a bigger mission than making great money and having fun.

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    Softcat Response

    Recruitment Manager

    Thanks for sharing your feedback with us, really glad you saw the value of the sales experience you can gain with us at the start of your career.ThanksRachel Cowell

  2. "Former Technical Consultant."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Technical Consultant 
    Positive Outlook
    No Opinion of CEO

    I worked at Softcat

    Pros

    As I was not office based could not think of any, I am sure if you are in your early 20's fresh out of uni then this is the place for you.

    Cons

    Worst place I worked for as a Technical Consultant. If I was in sales then this would probably be a 5 star review, but from my point of view I felt like an over used machine.

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    Softcat Response

    Recruitment Manager

    Thank you for sharing the feedback, and sincere apologies it's taken so long to provide a response. We're committed at Softcat to ensuring that your responses are read and actioned where necessary. We have come along way since you were with us, but will bear in mind the points made, and we absolutely want to make sure we're transparent around working hours and also tailor our rewards and recognition to individuals, and not larger departments.

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